Letter Your Legacy Questions

What are your Letter Art prices?
Standard Framed Name- $99.99
Premium Framed Name – $139.99
Sepia Photo Upgrade (not per photo) – $5
Canvas Signs (any color) – $119
Signature Boards (only available in Premium Frame)-$229.99
Shipping Standard Frame or Canvas – $15 for 1 frame and $3 for each additional frame
Shipping Signature Boards – $25

Where do you get your Letter Art photos? All of the unique Letter Art photos have been taken on family trips over the US and in Europe and Israel. Every Letter Art photo was taken by a member of our family and they are only available through Letter Your Legacy. 
Do you offer color or sepia photos? 
We do offer sepia Letter Art photos for an additional $5 (not per photo). We do not offer color photographs. In order to decipher that each photo displays a letter there must be a certain level of contrast, and that level is not achieved in a color photo.
Will my photos discolor over time? 
We use neutral pH matte board and photo safe tape to ensure the life long quality of your unique Letter Art keepsake.
What size are the Letter Art photos?
Each unique Letter Art photo is displayed behind a 3 1/2” square cutout on neutral Ph matte board.

How big are the frames? The size of the frame depends on the number of letters in your name or inspirational word.
 

Standard Framed Name Sizing

3 Letters = 8 1/2” x 17 1/2” 

4 Letters = 8 1/2” x 22” 

5 Letters = 8 1/2” x 25 1/2”

6 Letters = 8 1/2” x 30”

7 Letters = 8 1/2” x 34”

8 Letters = 8 1/2” x 38 1/2”

9 Letters = 8 1/2” x 42”

10 Letters = 8 1/2”x 46”

Premium Framed Sizing

Rustic Brown, Black, Sunset Rope, Brown Antique and White Frames: Add approximately 2" to the standard frame sizing. 

Tuscan, Etched Bronze, Barnwood: Add approximately 4" to the standard frame sizing.

*Premium Tuscan is the largest frame we carry. 

Signature Board Size(approx.)
 3-10 Letters – 27" X 39" 

How many letters can my word or name be? 
3 – 10 letters.

Canvas Sizing

3 letters = 21” x 8”

4 letters = 27 ½” x 8”

5 letters = 34” x 8”

6 letters = 40 ½” x 8”

7 letters = 47 ¼” x 8”

8 letters = 46 ½” x 8”

9 letters = 52 ½” x 8”

10 letters = 59 ½” x 8”

What if I need more than 10 letters? If you would like your Letter Art to be more than 10 letters or less than three please contact us at letteryourlegacy@sbcglobal.net for a custom order quote. 

Maximum length is 11 letters for a Standard Frame only. 

Can I order my Letter Art by phone? No, you must place your order through the online system. This is to ensure proper order placement and delivery. 

Please call 405-762-2125 if you are having trouble using the website.

When will my order be shipped? We ship our orders every Monday (federal holiday’s excluded). All orders placed by  midnight on Friday will be shipped the following Monday.

Can I rush ship my order? If you need your order made and shipped before our designated shipping date we will rush produce your order for an additional $20. For overnight shipping services, additional shipping costs will apply. To have your Letter Art rush shipped, please email letteryourlegacy@sbcglobal.net before placing your order. Or call us at 405-762-2125.

Do you offer Letter Art gift certificates? No, We do not offer gift cards.

What is your return policy? We have a 100% money back guarantee on all of our frames. If for any reason you are not satisfied with your order, you can just ship it back to us and we will refund you your purchase price excluding shipping and handling. Please call and let us know before returning your frame. 

Who can I contact with questions about my order? You can contact our sales team at letteryourlegacy@sbcglobal.net with any questions regarding your order.

What is the average turnaround time? Our letter art keepsakes ship every Monday. Once shipped, most orders take between 3 and 5 days to arrive, depending on your location.

Do you ship outside the continental US? In addition to the continental US, we do ship to Canada, Mexico, Alaska, and Hawaii.

Can I send my name art design to another person? Yes, during the checkout process there will be an option to provide a shipping address that is different than the billing address. 

What carrier do you use for shipments? We mail all of our letter art designs using UPS ground shipping.

Can I buy just the Letter Art photographs? No, we do not sell the letter art photographs by themselves at this time.

Do you offer a discount for multiple frames ordered? We do offer a discount for individuals ordering 3 or more framed legacies. To receive the discount email us at letteryourlegacy@sbcglobal.net before you place your order to receive the coupon code.

Canvas Now Questions

How do I place an order?
You can place your order by clicking “order now” and then follow the step by step process: 
*Choose your quantity, 
*Thickness, 3/4" or 1.5" 
*Your preferred canvas wrap option
*Your Frame style if desired
*Choose any additional services
*The final step will be to upload your image
*We will contact you if there are any issues and we can be contacted at 1-888-494-7041

What are Multiple Canvas Panels?
The Multiple Canvas Panels are a great way to display large landscapes and high resolutions images. The picture is divided and printed onto three or four separate panels. This artistic dramatic technique is a great way to fill large spaces.

What are Canvas Wall Groupings?
Canvas Wall Groupings are a great option for displaying all of your favorite images from your wedding, event, or family photo shoot. We have 14 different templates to choose from. Order a wall grouping and receive a discount off of the individual canvas prints. 

Can you make a Black and White from a color photo?
Yes, we can convert a color photograph to black and white at no additional charge. We carefully adjust the contrast and values to create your image in black and white. We use a specialized printing process which employs three different black inks so your canvas print is rich and dynamic.

Can you make a Sepia colored print from a color photo?
Yes, we can also convert color photos to a sepia tone at no additional cost. The sepia toned images have a timeless look that can be employed on old photographs or a recent snapshot.

What is the difference between a thick and thin wrapped canvas?
We print canvases in both a 3/4" thickness and an 1.5" thickness. Choosing a size is largely determined by how the canvases will be displayed. Our most popular seller is the thick 1.5" gallery wrap style. The thinner canvas is usually reserved for canvases which will be framed. The thick canvas is more versatile. It can be displayed on its own, with the side wrap is visible or placed in a unique float frame.

What will the sides of my canvas look like?
We offer several options for how the side of your canvas will look. 
*Image wrap: crops your picture in such a way that non vital parts of your image will be wrapped to the sides, or extended. We are very careful to avoid cutting off heads or other body parts. If you choose this option, we will contact you if there are problem areas and recommend another choice. 
*Mirror wrap: creates a mirrored edge along the sides of the canvas, reflecting part of the image that is on the front. This option is a good choice if the image is tightly cropped and portions of the image would be lost unless they are replicated to the sides. This technique keeps the colors and patterns consistent and is printed to ensure the front of the canvas is the focal point.
*We also offer color wrap options, in black, white and other colors.

What if I want my canvas framed?
We have several framing options for framing your canvas. Our traditional premium frames come in Black, Etched Bronze Tuscan, Gold, and Silver. We use the thin 3/4" canvas with these frames, the canvas is attached and ready to hang when completed.

We also offer a great new look for the Float Frame available in Black, Espresso, Gold, and Silver.

How far does the frame and canvas protrude from the wall?
Our framed canvases protrude only slightly from the wall. The thickness of the thin frame rises above the lip of most our frames less than a 1/4 of an inch.

What is a float frame and how is it different?
Our Float frame in made from plastic and come in 5 different colors Black, Espresso, Gold, Silver, and White. 
The float frame is used with the thick 1.5" canvas and looks as if the canvas is floating inside the frame. The frame width is 1.5-2" wide and is securely attached to the canvas from the back. The canvas sit flush inside the frame and has 1/8-1/4 of an inch all the way around to give it the floating look.

How do I hang my canvas?
We attach a heavy duty sawtooth hanger for each of our canvases, simply designate a place on your wall where you would like the canvas and drive in a nail and center the hanger above the nail. We also offer a wire hanger and dust cover backing for $12.50

What are the size limitations?
We can print images from 8×8 up to 40″ × 100″

What type of images do you accept?
We can accept JPEG and png files

I want to take a picture and have it made into a canvas, what is the best way to proceed?
Images taken directly from your digital camera are preferred, these files are usually 1-2mb, and produce high quality images.

What is the smallest file that can be printed to canvas? 
We recommend your file needs to be at least 200kb.

If my file is not acceptable will you let me know?
Yes we carefully inspect each image we receive and evaluate if the image will fit what has been ordered. We will contact you regarding any changes or recommendations, prior to printing your order.

Can I use an image that I took with my cell phone?
If you would like to use an image from your cell phone, the best way to do so is to connect your phone to your computer, and download the file directly to your hard-drive. Emailing the picture from your phone, compresses the file and will result a lower quality image which may not be acceptable to print.

Can I use images from my Facebook, or other online photo accounts? 
Images from the Internet have been compressed and have lower resolution making it difficult to achieve high quality when printed to canvas. We recommend using images stored on CDs or Digital Memory Cards, as the files and resolution will be more suitable for printing your canvas. There are exceptions and if you would like to submit your image and have us evaluate the quality we will do so and offer alternatives if we feel you would not be happy with the finished quality.

How big should my canvas print be?
The size of your canvas should be considered carefully. Your canvas art can be hung directly on the wall, or accompanied by a frame. With traditional framed art, matting and the frame adds to the overall size and cost, your favorite picture may only be a small 8×10 print, surrounded by 5 or more inches of framing material. By choosing a canvas the same image can printed 3 to 4 times larger and have a much greater impact, and be just as affordable.

How do I know what size will look best?
We offer a wide variety of sizes to fit our clients needs and can create custom canvas to fit. With the prevalence of Digital cameras and their 4×6 aspect ratio we have expanded our sizes to accommodate the wider format.

The Standard Digital Aspect ratio is akin to the wider format of most modern TV, while traditional frames and paper size are not as wide.

The 4×6 is the aspect ratio, of un-cropped photographs from your digital camera 
This aspect ratio fits the canvas sizes 11×17, 13×20, 16×24, 20×30, 24×36, and 40×60

Traditional premade frames fall into the 4×5 aspect ratio and fit these sizes. 8×10, 11×14, 16×20, 20×24, 22×28, 30×40, 36×48

This is something to consider when choosing the size of your canvas, if you have a group photo and there are people from edge to edge, we would recommend going to the 16×24 size, rather than trying to make it fit a 16×20.